Tesla Dead Battery in LA: Your Roadside Options
Tesla stranded with a dead battery in LA? Your options: Roadside Assistance, a tow, or mobile charging on-site via NACS. Flat $175, ~1 hour, 50-mi radius.
If your Tesla is stranded with a depleted battery in the Los Angeles area, you have three main options: Tesla Roadside Assistance, a tow to the nearest Supercharger, or a mobile charger that comes to you and delivers charge on-site. Mobile Charge Pro charges Teslas via NACS at a flat $175, typically within about one hour.
Option 1: Tesla Roadside Assistance
Tesla's own roadside service can dispatch a flatbed or, in some cases, a mobile charger. Response times vary widely — in dense urban areas like downtown LA, Hollywood, or the Westside, wait times of two to three hours are not uncommon during peak periods. Tesla Roadside is free for vehicles under warranty or with an active service plan.
If you are in a safe location and time is not critical, this is worth trying first.
Option 2: Tow to a Supercharger
A tow gets your vehicle to a Supercharger, but it adds a hookup fee, mileage charges, and then a Supercharger queue on top. On weekday evenings at high-demand locations — the Supercharger at 3500 E Colorado Blvd in Pasadena, the one at Santa Monica Blvd, the Hollywood locations — stalls fill up. You may tow to a full station.
Tows in LA typically run $150–$300 depending on distance. A tow plus Supercharger time often exceeds two hours start-to-finish.
Option 3: Mobile charging via NACS — we come to you
Mobile Charge Pro carries a generator-powered EV charger with NACS output, compatible with all Tesla vehicles. Ed drives to your location, plugs in, and charges your Tesla long enough to reach the nearest charger — usually around one hour from the time you call, depending on where you are within the 50-mile service area.
The flat rate is $175. No tow, no staging yard, no Supercharger queue. If the 2am–6am window applies, there is a $50 after-hours surcharge.
This is a Level 2 charge delivered via generator — not a Supercharger-speed session. The goal is to deliver enough range to get you to a permanent charging station, not to fill your battery from 5% to 80%.
What about the 12V battery?
Tesla and other EVs have a 12V (low-voltage) auxiliary battery that powers the door handles, displays, and the system that wakes the main pack. If this battery dies — which can happen when a Tesla sits fully depleted for an extended period — the car will not turn on even after the main pack is charged.
A 12V jump-start is included in the $175 service at no extra charge. This is one of the more common add-ons on depleted-battery calls, particularly for Teslas that have been sitting in a parking lot overnight at 0%.
Which Tesla connectors are supported?
All current Tesla vehicles use NACS (J3400). Mobile Charge Pro carries NACS standard — no adapter needed for any Tesla made since 2012. CCS1 is available on request at an additional charge for older or non-Tesla EVs.
Cities covered
The service covers a 50-mile radius from Pasadena. That includes all of Glendale, Burbank, Hollywood, Downtown Los Angeles, Beverly Hills, and Santa Monica, as well as the San Gabriel Valley, parts of the South Bay, and into Orange County near Anaheim.
To get a live ETA at your location, call (626) 344-4084.
Stranded in the LA area?
Call and Ed answers directly. Average arrival is roughly one hour within the 50-mile service area around Pasadena. Flat $175, no membership required.
Call (626) 344-4084